Jilievo Photos Privacy Policy – your information is completely safe with us

Jilievo Photos takes your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, and how we keep it secure. By using the Jilievo Photos website or app, you agree to this Privacy Policy.

This policy applies to all services, products, and platforms offered by Jilievo Photos — including anyone who visits our website, creates an account, or uses our services.

Jilievo Photos collects information in several ways. We only gather what is necessary to provide and improve our services.

How We Collect Your Data

• Directly from you: Registration form, KYC upload, support chat.
• Automatically: Cookies, log files, and device sensors.
• From third parties: Payment processors, identity verification agencies.

Jilievo Photos uses your information for specific, limited purposes. Below is a full list of how we use your data:

• Account Management: Login, password reset, account verification.
• Payment processing: Processing deposits, paying out withdrawals, and verifying transactions.
• Customer Support: Troubleshooting, complaint resolution, and support ticket management.
• Security: Fraud detection and monitoring for unusual activity.
• Legal Compliance: AML policy compliance and meeting regulatory requirements.
• Service Improvement: Analyzing user experience and planning new features.
• Contact: Important notifications and promotional messages (with your consent).

Jilievo Photos does not retain your data longer than necessary. However, certain information must be kept for a specified period to meet legal obligations.

Retention period

• Active Account Data: For as long as the account remains active.
• Financial Transaction Records: 5 years (AML legal requirement).
• KYC information: 5 years after account closure.
• Betting history: 3 years.
• Support chat history: 1 year.
• Log Files: 90 days.
• Marketing Consent: Removed immediately upon opt-out.

Once the retention period expires, data is securely deleted or anonymized so you can no longer be identified.

Jilievo photos never sells your data. In specific cases, limited information may be shared with trusted partners.

Data Sharing Scenarios

• Payment processors: Mobile Pay, Nagad, Rocket, Upay — only the information required to complete your payment.
• KYC Service Provider: For identity verification, under strict confidentiality agreements.
• Law enforcement agencies: Only the specific information requested under a court order or legal obligation.
• Security Services: Technology partners for preventing cyberattacks or fraud.

Jilievo photos uses cookies and similar tracking technologies to enhance your browsing experience and keep the platform running smoothly.

Cookie type

• Essential Cookies: Login sessions and security tokens are essential for the site to function and cannot be disabled.
• Functional cookies: Language preferences, theme settings, saved form data. Can be disabled.
• Analytics cookies: Statistics on how many users visit each page. Can be turned off.
• Marketing cookies: Personalized ads and promotions. Can be turned off.

Cookie Controls

You can delete cookies or stop accepting new ones at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

Jilievo photos believes every user should have full control over their own data. You may exercise the following rights:

• Right to access your data: You can find out what information we hold about you.
• Right to rectification: You can request corrections to any inaccurate or outdated information.
• Right to erasure: You can request deletion of all data beyond what we are legally required to retain.
• Right to Restrict Processing: You can request that we stop using your information for specific purposes.
• Data portability: You can request your data in a machine-readable format.
• Right to Object: You can object to your data being used for marketing or profiling purposes.

To exercise these rights, email us at support@jilievophotos.app or Help Center Go to page.

Jilievo Photos is strictly not intended for anyone under 18. We do not knowingly collect information from minors.

• Age is verified at the time of registration.
• If a user is found to be under 18, their account and all associated data are deleted immediately.
• If you believe your child has accidentally created an account, please contact us immediately.

Jilievo photos uses industry-standard technology and practices to protect your data. No system is 100% secure, but we work continuously to ensure the highest level of protection.

Our Security Standards

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An added layer of security for your account.
• Firewall & DDoS Protection: Server-level attack prevention.
• Regular Security Audits: Audited by third-party security experts.
• Staff training: Regular staff training on data protection.
• Access Controls: Only authorized staff can access information on a need-to-know basis.

The Jilievo Photos platform may integrate third-party services (such as payment gateways). These third parties have their own privacy policies, which can be found on their respective websites.

• When accessing third-party services, their respective policies will apply.
• We are not responsible for the data collection or use practices of any third party.
• All partner companies are required to comply with Jilievo Photos' privacy standards.

Jilievo Photos may update this Privacy Policy from time to time. When changes are made, the date at the top of the page will be updated, and you will be notified by email for any significant changes.

• Minor updates will be communicated via page updates.
• At least 14 days' notice will be given before any major changes take effect.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

Contact our support team if you'd like to view a previous version of this policy.

For any privacy-related questions, requests, or complaints, please reach out to our dedicated privacy team.

We typically respond to privacy requests within 30 days. For complex requests, it may take longer — but we will always notify you in advance.